Qlicksmart hosted our first ever distributor brainstorming session in April. Distributors from Europe and South Africa joined us via Zoom for 90 minutes to discuss the impact that COVID-19 has had on distribution and brainstorm ideas for the near future. Here’s what we learned together. Challenges to Distribution In many countries, stay-at-home orders and restrictions […]
Author: ss-admin
6 things we learned from conducting a sales workshop
Earlier in July, Qlicksmart had the privilege to conduct a sales workshop with Relate Co. (Japanese distributor)’s sales team and dealers in Japan. This workshop session was the first test of a newly designed program, based on feedback from distributors, customers, and market research. We wanted to share some of the insights that we learned […]
Happy Holidays from Qlicksmart’s Managing Director
2018 has been a year of great change at Qlicksmart, with the appointment of one new staff member, Huong, into our R&D and Quality team; the increased confidence and expertise of our marketing team, Josef and Mairin; the continued solidity of the company backbone, Choon, Aika and Sarah; the secretive work by our recent STEM […]
Reports from the Road – CE seminars Death of A Travelling Safety Education
As I travel around the USA giving talks and CE seminars on sharps safety, I am struck by the changes in perception on sharps injuries. Many of my attendees from CE seminars comment that there is not only increased awareness of sharps safety, but also a willingness to be open about past injuries. Two years […]
The Importance of Body Language
As far back as I can remember, I have always had a fascination with body language. It probably started as a young Pharmaceutical representative watching John Cleese’s* training videos. At the time I probably didn’t fully realise the importance of having an understanding of body language in the sales and negotiation process, but I can […]
The Power of a Great Opening Statement
A great opening statement is essential to driving the sales call to a meaningful and beneficial experience for both the seller and the customer. It should set the direction for the call, gain the customer’s interest, and set them at ease. It’s important to recognise that every customer is unique. For some, meetings can be […]