6 things we learned from conducting a sales workshop

Earlier in July, Qlicksmart had the privilege to conduct a sales workshop with Relate Co. (Japanese distributor)’s sales team and dealers in Japan. This workshop session was the first test of a newly designed program, based on feedback from distributors, customers, and market research. We wanted to share some of the insights that we learned […]

Happy Holidays from Qlicksmart’s Managing Director

2018 has been a year of great change at Qlicksmart, with the appointment of one new staff member, Huong, into our R&D and Quality team; the increased confidence and expertise of our marketing team, Josef and Mairin; the continued solidity of the company backbone, Choon, Aika and Sarah; the secretive work by our recent STEM […]

The Importance of Body Language

As far back as I can remember, I have always had a fascination with body language. It probably started as a young Pharmaceutical representative watching John Cleese’s* training videos. At the time I probably didn’t fully realise the importance of having an understanding of body language in the sales and negotiation process, but I can […]

The Power of a Great Opening Statement

A great opening statement is essential to driving the sales call to a meaningful and beneficial experience for both the seller and the customer. It should set the direction for the call, gain the customer’s interest, and set them at ease. It’s important to recognise that every customer is unique. For some, meetings can be […]